FAQ
1. What is EleganceCurves?
EleganceCurves is an online store specializing in high-quality shapewear designed to enhance comfort, confidence, and natural curves.
2. How long does shipping take?
Shipping usually takes 7–15 business days, depending on your location and order volume.
3. Do you offer order tracking?
Yes! Once your order is shipped, you will receive a tracking number via email.
4. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options available at checkout.
5. What is your return policy?
We offer a 30-day return and exchange policy for unused and unworn items.
For full details, visit our Return Policy page.
6. Can I exchange an item?
Yes. We replace items that arrive defective or damaged.
Contact us at contact@elegancecurves.com to request an exchange.
7. How do I choose my correct size?
Each product includes a detailed size chart.
We recommend measuring your waist and hips for the best fit.
8. Do you ship internationally?
Yes! We ship to multiple countries. Shipping availability will appear at checkout.
9. Can I change or cancel my order?
Orders can only be changed or canceled before they are shipped.
Email us as soon as possible at contact@elegancecurves.com.
10. Is my payment information secure?
Absolutely. EleganceCurves uses encrypted and secure payment processing to protect your data.
11. Do you offer customer support?
Yes! For assistance, contact us at:
📧 contact@elegancecurves.com