Return Policy
Return & Exchange Policy – 30 Days
Our return and exchange policy is valid for 30 days from the purchase date. After this period, we cannot offer a refund or exchange.
Eligibility for Returns
To qualify for a return:
-
The item must be unused, unworn, and in the same condition you received it.
-
It must be in the original packaging.
-
A receipt or proof of purchase is required.
⚠️ Do not send your item back to the manufacturer.
Return Process
-
Once your return is received and inspected, you will be notified by email.
-
We will inform you if your refund is approved or declined.
-
If approved, the refund will be processed to your original payment method.
-
Please allow a few business days for the amount to appear, depending on your bank or card provider.
-
Non-Refundable Items
-
Only regular-priced items are eligible for refunds.
-
Sale or promotional items cannot be refunded.
Exchanges
We only replace items that are defective or damaged.
For an exchange of the same item, contact us at:
📧 contact@elegancecurves.com